Responsible Gaming
Gambling Should Be Entertainment, Not Income
At New West Laser, we believe online casino gaming should be an enjoyable form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
We are committed to promoting responsible gaming practices and supporting players in maintaining a healthy relationship with online casinos.
Age Verification
Online casino gaming in Canada is restricted to individuals who are at least 18 years of age or the legal age of majority in their province or territory. Most provinces set this at 18 or 19 years old.
You must verify that you meet the legal age requirements in your jurisdiction before participating in any online casino activities.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Constantly thinking about gambling or past gambling experiences
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Repeatedly trying to cut back or stop gambling without success
- Feeling anxious, irritable, or restless when attempting to reduce gambling
- Gambling as a way to escape problems, relieve stress, or manage negative emotions
- Chasing losses by gambling more to recover money you've lost
- Lying to family members, friends, or therapists about the extent of your gambling
- Jeopardizing relationships, jobs, or educational opportunities due to gambling
- Relying on others to provide money to cover gambling-related debts
- Spending more time and money on gambling than originally intended
If you experience any of these signs, seeking help is a sign of strength, not weakness.
Self-Help Tools & Player Protection Features
Responsible online casinos offer tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Session Time Limits: Restrict the duration of your gaming sessions to prevent extended play
- Reality Checks: Receive periodic notifications during gameplay reminding you of the time elapsed and money spent
- Self-Exclusion: Voluntarily exclude yourself from accessing your gaming account for a predetermined period (ranging from days to years)
- Account Closure: Permanently close your gaming account if you wish to stop playing entirely
We encourage you to utilize these features to play responsibly and within your personal limits.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, the following organizations provide confidential support, counseling, and resources:
Canada
- Responsible Gambling Council — www.responsiblegambling.org
Provides information, education, and resources for problem gambling in Canada. - Problem Gambling Services — Available through provincial health authorities and addiction services across Canada. Contact your provincial mental health or addiction services for local support.
- Gamblers Anonymous — Free peer support meetings available across Canada for those struggling with gambling addiction.
United States
- National Council on Problem Gambling — www.ncpgambling.org
Helpline: 1-800-522-4700 (confidential, free, 24/7)
United Kingdom
- GamCare — www.gamcare.org.uk
Free counseling and support services for problem gamblers and their families. - GamStop — www.gamstop.co.uk
National self-exclusion scheme for UK-licensed online gambling operators.
Australia
- Gambling Help Online — www.gamblinghelponline.org.au
Free counseling service for problem gambling in Australia.
Other Resources
- Alcoholics Anonymous & Narcotics Anonymous — Many groups address gambling addiction alongside substance abuse and are available worldwide.
- Mental Health & Counseling Services — Speak with a licensed therapist or counselor who specializes in addiction.
Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is a treatable condition, and support is available. There is no shame in asking for assistance.
Contact one of the organizations listed above or speak with your doctor, local mental health services, or a trusted friend or family member. The earlier you seek help, the better your chances of recovery.
Remember: You are not alone, and help is available 24/7.
Our Commitment
New West Laser is committed to promoting responsible gaming and supporting the health and well-being of our players. We partner only with licensed, regulated online casinos that maintain the highest standards of player protection and responsible gambling practices.
If you have any questions about responsible gaming or our commitments, please contact us.